No Return Policy for Digital Music Purchases
All music, audio files, and digital downloads purchased from this online record label are final sale and non-returnable.
1. Digital Product Nature
Due to the nature of digital goods, all purchases of music files (including but not limited to MP3, WAV, FLAC, and streaming access) are delivered electronically and cannot be physically returned once accessed or downloaded.
2. No Refunds or Exchanges
All sales are final. We do not offer refunds, exchanges, or credits for:
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Change of mind after purchase
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Compatibility issues with user devices or software
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Accidental purchases
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Dissatisfaction with musical style, content, or quality preferences
3. Download and Access Responsibility
It is the customer’s responsibility to ensure:
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Device compatibility prior to purchase
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Stable internet connection for downloads or streaming
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Correct selection of tracks or albums before completing checkout
4. Defective or Corrupt Files
In the rare case of a corrupted or inaccessible file, customers may contact support within 7 business days of purchase. Verified technical issues will be resolved by providing a replacement file at no additional cost. This does not constitute a refund.
5. Unauthorized Distribution
Purchased music is licensed for personal use only unless otherwise stated. Redistribution, resale, or public broadcasting without permission is strictly prohibited.
6. Policy Updates
This policy may be updated at any time without prior notice. Continued use of the platform constitutes acceptance of the most current version.